C9020-560 exam will be retired!


According to the news of IBM official website, IBM C9020-560 exam will be retired on Oct. 31, 2017.


I collected IBM C9020-560 exam information and topics from IBM official website. Share them below.


Number of questions: 63

Number of questions to pass: 37

Time allowed: 90 mins

Available Languages: English, Japanese


C9020-560 exam topics contain 4 sections.

Determine IBM Solutions / Create Comprehensive Solutions 32%


Given a scenario, identify the processes and procedures to integrate new solutions into an existing systems environment.

Identify workload characteristics and discuss typical business solutions.

Given a scenario, identify a storage solution that includes multiple products and solves a customer issue.

Identify appropriate resources within IBM or through the business partner channel to develop and close business.

Identify the roles and responsibilities of the business partner or IBM salesperson to use TDA and SAPR to ensure solutions meet the customer's business requirements.


Gather Customer Requirements 32%


Identify a customer's storage qualifications.

Identify a customer's expectations of a new solution.

Given a scenario, demonstrate a conceptual level understanding of existing systems environment.

Identify customers key applications, performance requirements, and pain points and information to propose a solution.

Given a scenario, determine financial justification for system acquisition.

Given a scenario, determine a customer's growth requirements, upgrade path, and product lifecycle.


Hybrid Cloud and Analytics Concepts 8%


Identify ways the IBM storage porfolio enables cloud offerings (hybrid, private, public).

Identify ways the IBM storage porfolio enables analytics.

Identify ways the IBM storage porfolio enables security.


Value Proposition 28%


Given a scenario, identify how an IBM storage solution aligns with customer requirements.

Given a scenario, quantify the business value of IBM storage products' features and functions and align to business goals.

Compare IBM storage products to customer-installed storage devices and competitive offerings, and identify advantages.

Given a scenario, identify how IBM storage products solve client data management issues.

Identify the value proposition of IBM maintenance, IBM websites, IBM sales tools, and IBM processes.

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